Are You Getting Value, or Just a Service?

Are You Getting Value, or Just a Service?

There’s a question every commercial property owner should ask at least once a year: Am I getting value — or just a service? It’s easy to tick the boxes and say yes. The rent is collected. The tenants are relatively happy. The invoices are paid. But is your property...
The Fence at the Top of the Cliff

The Fence at the Top of the Cliff

Good property management isn’t about fixing what’s broken.It’s about making sure it doesn’t break in the first place. There’s a familiar metaphor in safety and risk management: build a fence at the top of the cliff instead of relying on an ambulance at the bottom. In...
What a building inspection can reveal

What a building inspection can reveal

You don’t know what you don’t know — until someone looks. We recently arranged a pre-settlement building inspection for a client looking to purchase a commercial property. Everything seemed above board, but we’ve been in the business long enough to know that what’s...
What if the unthinkable happens?

What if the unthinkable happens?

You don’t expect tragedy to happen at your building. Neither do we. But we plan for it anyway. Most commercial property owners don’t want to think about the worst-case scenario. And fair enough. You’re investing in bricks, mortar, and returns — not preparing for...
The quiet cost of ‘just fine’ property management

The quiet cost of ‘just fine’ property management

Not all costs in commercial property management show up in an invoice. Some are quieter. Slower. Harder to measure — but no less real. They show up as lingering tenant frustration that eventually becomes a lease not renewed.As deferred maintenance that escalates from...